Privacy Policy

Information We Collect

We may collect personal information when you interact with us, such as when you visit our website, contact us for services, or engage in business activities with us. The types of personal information we may collect include:

• Contact information (e.g., name, email address, phone number)
• Business information (e.g., company name, job title)
• Payment and billing details (if applicable)
• Any other information you choose to provide to us

How We Use Your Information

We use the personal information we collect for various purposes, including:

• Providing and delivering our design services
• Communicating with you about our services, projects, and updates
• Processing payments and invoicing
• Responding to your inquiries and providing customer support
• Improving our services and website functionality
• Complying with legal obligations and resolving disputes

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security of your data.

Security of Payment Card Details

We take the security of your payment card details seriously. All payment transactions are processed securely through Stripe, a trusted and PCI-compliant payment processor. Stripe employs industry-standard security measures to ensure the confidentiality and integrity of your payment information.

Flat Fee Structure

Our pricing is based on a flat fee structure as indicated in our service catalog or pricing schedule. The listed fees are inclusive of all applicable charges for the specified services.

No Additional Promotions

Please note that we do not run promotional campaigns or provide discounts outside of our standard pricing structure. Any deviations from the listed fees will be communicated and agreed upon directly with the client.

Payment Currency

Please note that we only accept payments in US Dollars (USD). Any invoices or transactions must be settled in USD. We do not accept payments in other currencies at this time.

Refund and Disputes

We strive to ensure customer satisfaction. If you are not completely satisfied with our services, please contact us within 30 days of service delivery for a refund or resolution.

In the event of any disputes or concerns regarding our services, please contact us promptly to discuss the issue. We are committed to addressing and resolving disputes in a fair and timely manner.

By engaging with our services, clients agree to adhere to the terms and conditions outlined in our service agreement, which governs the scope of work, pricing, payment terms, and other relevant policies.

Your Rights

You have the right to review, update, or delete your personal information held by us. If you wish to exercise these rights or have any questions about our privacy practices, refund policy, or dispute resolution process, please contact us using the information provided below.

Changes to This Policy

We review this privacy policy on a regular basis to ensure that it is up-to-date with our use of your personal information, and compliant with applicable data protection laws. We reserve the right, at our discretion, to revise this privacy policy at any time. The updated privacy policy will be posted on our website. You are encouraged to review this privacy policy from time to time.

If you have any questions, concerns, or requests regarding this Privacy Statement, our refund policy, or our data practices, please contact us at privacy@studioleftright.com